User Frustration Assignment Example | Topics and Well Written Essays - 1000 words - 2

User Frustration - Assignment ExampleErrors slip away when users get the perception that something in the compute system is not working right making the user unable to reach their task goals. The faulting might be from either the hardware or the software failure, e.g. a crash. Alternatively, the error might conduct from actions of users, for example, using wrong commands, or using the correct commands but entering them wrongly, such as a mode error. The situation gets worse if the user is new and is, therefore, unable to troubleshoot the errors. Such users may end up performing actions that only increase the intensity of the error. The error messages given might be too manifold for the user to understand, leave alone responding (Lazar, Jones, Hackley, & Shneiderman, 2006).Users, especially experts, would prefer computer applications that respond promptly. This would save them time and turn out to be convenient. However, this is not always the case. Sometimes an application su ch as web browser may take so long to respond. This inhibits the user from completing the task within the desired time. The time delays occur mostly when users are requesting content from the web. In the end when the user finally gets the requested content, he may not find it that interesting. Long time delays make it harder for users to remember their goals, or even the related scene in which the request was made. Web pages that take excessively long to respond make the user think that an error has occurred, making him frustrated (Lazar et al., 2006).The amount of time spent in running a particular application may cause mood disturbances and discomfort when performing the task. Computer systems that take long reply time increase user stress. Emotions play a role in the end-user experience with information technology. Applications complexities and poorly-crafted interfaces get out in emotions such as failure, confusion and frustration (Lazar et al., 2006).Frustration originatin g from errors can be reduced by using bug